> For the complete documentation index, see [llms.txt](https://razortheory.gitbook.io/third-party-monitoring-module-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://razortheory.gitbook.io/third-party-monitoring-module-documentation/product-end-user-documentation/list-of-visits-section/statuses-and-actions/tpm-rejected.md).

# TPM Rejected

The "TPM Rejected" Status appears after the TPM Focal Point rejects the visit that is [assigned ](/third-party-monitoring-module-documentation/product-end-user-documentation/list-of-visits-section/statuses-and-actions/assigned.md)to him.

Click on each tab below to open the detailed information about available options for visit in "TPM Rejected" status in accordance with the user role: 

{% tabs %}
{% tab title="PME " %}
Here is the overall UI for visit in "TPM Rejected" status for PME:

![Visit in "TPM Rejected" status](https://3736791516-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJxGPxbbRc1mv-_gOuP%2F-LM6CvGrgdww0mbIalNd%2F-LM6topDfPBDjaBT6nEe%2F87.png?alt=media\&token=48b0154a-d386-4694-8642-dd9486c7fb0d)

The additional **"Reason For Rejection"** panel appears above the "Visit Information" section. There is a TPM Focal Point's  comment displayed in this panel.

### Available options

There is split button "Save" at the bottom of the Status panel. 

![Save button](https://3736791516-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJxGPxbbRc1mv-_gOuP%2F-LM6CvGrgdww0mbIalNd%2F-LM6vCqjDd3z3C8rLAwJ%2F89.png?alt=media\&token=d88c4a15-c46e-481a-afaa-89a309a8f0f0)

Clicking the arrow on the button opens the additional options **"Re-Assign"** and **"Cancel Visit":**

![Additional options for split button "Save"](https://3736791516-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJxGPxbbRc1mv-_gOuP%2F-LM6CvGrgdww0mbIalNd%2F-LM6viHm7n1Y1gzmU_6i%2F90.png?alt=media\&token=e3e539fc-2ed0-40b7-a298-b33142eb75cf)

### Editing and Saving changes

The visit in "TPM Rejected" status can be edited by PME. See more details of user rights in the [user rights](https://razortheory.gitbook.io/third-party-monitoring-module-documentation/~/edit/drafts/-LOHe8TNV4ZlgxytZ1vr/product-end-user-documentation/overview/user-rights-and-permissions)  article.

The user can save changes by clicking "Save" button. 

### Re-Assigning

Clicking "Re-Assign" takes user to the the screen for the Visit in ["Assigned"](/third-party-monitoring-module-documentation/product-end-user-documentation/list-of-visits-section/statuses-and-actions/assigned.md) status.

### Email notifications

The **email notifications** are sent to the TPM Focal point and corresponding Third Party Monitor after the PME re-assigns the visit. 

These notifications are similar to the [emails notification](https://razortheory.gitbook.io/third-party-monitoring-module-documentation/product-end-user-documentation/list-of-visits-section/statuses-and-actions/draft#email-notifications) sent after the PME assigns the visit in ["Draft](/third-party-monitoring-module-documentation/product-end-user-documentation/list-of-visits-section/statuses-and-actions/draft.md)" status: 

![Email notification to Third Party Monitor](https://3736791516-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJxGPxbbRc1mv-_gOuP%2F-LM6CvGrgdww0mbIalNd%2F-LM6yO24Jd4SonbtztDk%2F91.png?alt=media\&token=7a42b390-68e6-4403-b90b-922cc07030a9)

![Email notification to the TPM Focal](https://3736791516-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJxGPxbbRc1mv-_gOuP%2F-LM6CvGrgdww0mbIalNd%2F-LM6yd4chxKFyWUmCVKH%2F92.png?alt=media\&token=6d853c1d-6dd4-4f1e-972d-8ea7fb1bd3a9)

See more details about email notification flow [here.](/third-party-monitoring-module-documentation/product-end-user-documentation/list-of-visits-section/emails-notifications-flow.md)

### Cancellation

Clicking "Cancel Visit" option takes user to the following modal window where the user has to enter cancellation reason:

![Cancellation modal window](https://3736791516-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJxGPxbbRc1mv-_gOuP%2F-LMazYZK2TJE2Lfp201m%2F-LMb-0RMDtDdEUe16_wc%2FCancel.png?alt=media\&token=5607d85a-8abd-4dd4-8194-2d5f4794db0f)

The screen for visit in ["Cancelled"](/third-party-monitoring-module-documentation/product-end-user-documentation/list-of-visits-section/statuses-and-actions/cancelled.md) status is opened after clicking "Continue" button in the modal window.

{% endtab %}

{% tab title="TPM Focal Point" %}
Here is the overall UI for visit in "TPM Rejected" status for TPM Focal Point:

![Visit in "TPM Rejected" status](https://3736791516-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJxGPxbbRc1mv-_gOuP%2F-LM6CvGrgdww0mbIalNd%2F-LM6uN_ryn92zmzMT95J%2F88.png?alt=media\&token=4f87153b-8661-43ae-afab-eeeb13447e63)

The additional **"Reason For Rejection"** panel appears above the "Visit Information" section. There is a TPM Focal Point's  comment displayed in this panel.

### Available options

There are no available options for TPM Focal Point. 
{% endtab %}
{% endtabs %}